The Creation Station Academy

Terms & Conditions

When booking, pre-booking or attending your course you accept the terms and conditions
set out by The Creation Station Academy Ltd.

Anti Social behaviour / Removal from training

We, the Creation Station Academy ltd. reserve the right to not tolerate any anti-social behaviour, aggression, violence that places our tutors & students in danger. We will remove at any time any disruptive students that don’t obey the rules whilst on the premises. They may or may not be asked to return to continue learning. The person removed/warned will not be entitled to a refund.
We will not participate in any form of bullying and slander whilst attending the courses.

Insurance

We, the Creation Station Academy ltd. are not responsible for students’ insurance after they leave their chosen course. They need to research insurers prior to attending to make sure this is obtainable. We do not offer any one insurance company or supplier.
We will provide support and guidance to all students.
We, the Creation Station Academy ltd. are a training provider only and our duty of care finishes once you pass and leave your chosen course.

Post Learning Support

We, the Creation Station Academy ltd. Offer support to all students, except when a dispute or anti-social behaviour may occur or has occurred, and we reserve the right to end any ongoing support.

We encourage all our students to make notes and ask questions throughout the course delivery to ensure full confidence following training.

The Creation Station Academy ltd. training manuals are not to be shared, altered or reused within a training academy and are copyrighted.
Under no circumstances are any recordings from training to be shared or posted across social media platforms.
Photos can be used with our model consent.

Satisfaction

The Creation Station Academy Ltd. are fully committed to customer satisfaction in all
cases. This is extremely important to us, however if you feel your course does not meet your reasonable expectations, you must let us know on the day of the course and we will endeavour to resolve the matter. If you have a complaint, please refer to our complaints policy.

Transferal of course

Any student wanting to transfer to a later course date may do so at no additional cost providing they have given 14 days notice by email. If a student does not attend their course on the agreed date, the full cost of the course remains payable or non-refundable.
If you wish to change the date of your course within the 14 day notice period a charge of 50% of the full original course price will be payable.

If a course is not completed in full students will need to complete their course within 3 months of the original course date.

Course changes

The Creation Station Academy Ltd. Reserves the right to cancel or reschedule a course in
exceptional circumstances and will advise the customer immediately should any changes be necessary. A new / alternative date for training will be provided.

Payment terms / Payment Plans

All training must be paid in advance or unless agreed at the time of booking. All deposits are non refundable.

If paid in full at the time of booking and cancelled within the 14 day cooling off period students will be entitled to a refund, minus the deposit of 50%.

When booking any treatments (model or clinic), or purchasing a voucher; these are only valid for 6 months from the date of purchase.

If your monthly payment is not paid as per the date on your agreed payment plan a late payment fee of £85 will be payable. Payment plans are non transferable.

Upon receipt of your deposit, you are in contract with the terms and conditions as outlined by The Creation Station Academy Ltd, students therefore agree to the terms of the agreement and the full balance of their payment plan is due for payment, regardless if they withdraw from the course / qualification or do not complete the course / qualification.

Disclaimer

The Creation Station Academy Ltd. dispense any such claims for misuse of any products. The Creation Station Academy Ltd cannot be held responsible for any loss or damage in the future that be with clients or equipment.

Liability

The student accepts that it is their own responsibility to ensure any course they attend is
suitable for them and their own needs.